How We Help

When you first make contact with The Ripple Pond, our goal is to create a pathway where you feel genuinely “seen, heard and supported”. We will email you to book in a phone call where we can tell you about us, but most importantly we want to hear about you. It is your space to talk as much or as little as you want. During this call we will ask about your personal well-being and look to point you in the direction of the best support we can. Our staff team will continue to be available during office hours to help, advise, and support you.

Our online peer support forums exist to connect you with other people who have similar lived experience, genuinely understand and can be there for you. Our communities are committed to being warm, friendly and welcoming and are monitored during staff working hours. We have a number of peer support communities from regional, to interest-based (such as a book club, gardening group and craft group) encouraging connection and support.

We host a range of online Wellbeing Workshops, exploring topics like confidence, stress, navigating sleep, healthy routines. These are friendly, interactive spaces to hear expert advice as well as learn together. We also host other opportunities such as our online Mindful Art Studio, and family-focussed workshops to help children adapt to a parents recovery.

We know that information communicated clearly can help you support your loved one, build resilience and enhance your own well-being. We are committed to providing high-quality, comprehensive talks. These are recorded in advance and sent out to you to listen to at your convenience, which means we have a catalogue of support on hand to give our Members - including topics such as, understanding PTSD, managing chronic pain, sleep hygiene and managing anxiety. We are continuously expanding this catalogue and respond to Member's needs to shape the service.

We love opportunities to get together online which is why we host regular spots to meet together, both in the evening and also the day. We have drop ins, as well as focussed “Let’s Talk” events to help ease people into conversations with one another. These are a brilliant place to meet and connect with other people in a safe and friendly environment.

Our staff team and peer support forums hold a wealth of wisdom and knowledge about what is available in terms of support for you. From counselling to local and practical support, we know we can’t do everything, but we can put you in touch with others who can help. If we don’t know something, we will research it, speak to the organisations, and find out the best options so you are equipped to make the best decisions you can. If you are navigating a particularly difficult patch, navigating specific issues or just need a moment to talk things through, we are here for you.